Return & Refund Policy
Return & Refund Policy — Aurah
Your satisfaction is our priority. If you are not fully satisfied with your purchase, we offer an easy return/exchange process.
Eligibility for Return/Exchange
- Wrong item received
- Damaged product
- Incorrect size
Return Window
You must request a return or exchange within 3 days of delivery.
Conditions
- Item must be unused and unworn
- Original packaging must be intact
- Tags must be attached
Refund Method
Refunds are issued as store credit or exchange only. Cash refunds apply only if the wrong or defective item is delivered.
Return Shipping Cost
The customer will bear return shipping charges unless the mistake is from our side.
Customer Support
Email: aurahcompany@gmail.com
Phone: +92 324 0439337
